Digital delivery only
All current products are digital game top-ups. No physical item is shipped, and there is no postal shipping charge. The product page shows any platform, server or region restrictions and the estimated delivery time before you buy. Your final payable total is shown before payment.
What ZOXERO delivers
ZOXERO sells digital game top-ups only while other categories are disabled. The product page identifies the game, pack amount, supported platform or region where relevant, price, currency and estimated delivery time.
Delivery flow
- Payment succeedsZOXERO creates the order and records the final price, fees, discount and payment reference.
- You send the requested game detailsUse the private order chat after payment. Follow the agreed delivery requirements for your selected package. These may include a player ID, server, region, platform or game account login details.
- ZOXERO processes the top-upThe order status changes as the team starts fulfilment, requests clarification or completes delivery.
- Delivery is recordedZOXERO can retain provider references, status history and appropriate proof to support the order and resolve disputes.
Delivery estimates
The estimate shown on the product or order page begins after successful payment and receipt of complete, correct delivery details. Security review, game/provider outages, regional restrictions or missing customer information can extend the time. ZOXERO will use the order chat or email notifications for material updates.
Customer responsibilities
- Select the correct pack, platform and region before checkout. Game account login details may be required to deliver your top-up. Requirements vary by game and package. Check the product description and confirm the required information with ZOXERO support before you pay.
- Check the player ID and server information before sending it.
- Respond to order-chat clarification requests.
- Never share your ZOXERO password, banking login, full card number, CVC or payment verification code.
- Keep evidence relevant and do not upload unlawful or unrelated content.
If delivery is delayed or wrong
Reply in the order chat or open a support ticket. Do not place a duplicate order unless support asks you to. ZOXERO will check payment, provider and status records and will correct, cancel or refund an eligible order under the Refund & Cancellation Policy.