From top-up to delivery
- Choose the gameOpen a supported game and use platform or region filters when the product requires them. Fortnite packs are platform-independent unless a specific offer says otherwise.
- Select the exact amountCheck the currency name, pack amount, region, platform, price and delivery estimate.
- Review paymentThe review screen shows product price, Creator discount, processing charge, tax where applicable and the final USD total before payment.
- Pay through secure checkoutPayment details go directly to the payment provider. ZOXERO creates the order after verified payment confirmation.
- Send details in order chatAfter payment, send the requested player ID, server, region or platform details. No game-delivery form is required before checkout.
- Track ZOXERO fulfilmentFollow status changes, chat messages and email updates. ZOXERO records delivery and keeps the support conversation attached to the order.
What ZOXERO will never ask for in chat
Never your card secrets
Do not send a full card number, CVC, online-banking password or payment verification code.
Never unnecessary account access
Send only the game-delivery identifiers listed for the product. Do not send a game or email password.
If something goes wrong
Keep the conversation in the order chat and attach safe, relevant evidence. ZOXERO can investigate the payment, delivery provider and status history, correct an eligible issue or apply the Refund & Cancellation Policy.