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- Buyer protection on every order
- Real-time delivery tracking
- Human support, always
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If COD Points are not visible after a ZOXERO delivery, verify the order, account, platform and amount, then document the mismatch before ordering again.
If COD Points are not showing after delivery, do not place another order yet. Check the delivered order record, confirm which account received the top-up, compare the selected platform and amount, and preserve the relevant messages or screenshots in the order chat. If the mismatch remains, contact ZOXERO support through the same order.
Open the completed order and note:
The ZOXERO catalogue snapshot supplied for this guide lists Battle.net, PlayStation and Xbox as platform options. It also lists package amounts of 4800, 9600 and 12000. These are point-in-time catalogue details, not permanent availability or publisher compatibility rules.
Compare your own order record rather than relying on those example listings. Current prices, availability and delivery estimates should be checked on the Call of Duty product page.
Confirm that you are viewing the same game account identified during delivery. Review the information requested in the product description and any details confirmed with ZOXERO support.
Requirements vary by game and package, and game account login details may be required. Do not assume that an account name alone identifies the correct destination. If you are uncertain about what information was used, ask support to review the order record rather than sending unrelated credentials.
Check whether the order records Battle.net, PlayStation or Xbox, then compare the ordered amount with what you can see on the intended account. The catalogue confirms that ZOXERO lists these platform choices, but it does not establish transfer or cross-platform rules.
If a platform rule may explain the mismatch, consult applicable official publisher guidance or ask ZOXERO support how the selected product was meant to be delivered. Keep the question tied to the existing order.
Package & Value Guides4 min readOne Large COD Points Top-Up or Several Smaller Orders?Compare one larger top-up with smaller orders by checking your confirmed need, live checkout totals, budget and the work of managing separate orders.Read guide Package & Value Guides3 min readCOD Points Package Guide: Compare Amounts by Gap and LeftoverCompare COD Points packages by the amount still needed, the balance left afterward and the current checkout cost—not simply by package size.Read guide 
Write a short, precise message in the order chat. Include:
Keep delivery messages and any dispute in the order chat so the order details and evidence remain together.
Provide only the information required by the product description or confirmed by ZOXERO support. Never share your ZOXERO password, banking login, full card number, CVC or payment verification code.
Do not move the dispute into unrelated messages if it can be handled within the order record. The ZOXERO delivery guide explains that requirements depend on the game and package and should be confirmed before payment; for an existing order, use those stated requirements to check what was requested.
Before contacting support, confirm that you have:
A clear order-specific record gives support the most useful starting point and avoids turning one unresolved delivery into a possible duplicate purchase.
These pages provide context for the guide. Check the product page for current requirements, availability and the final checkout total.
Not before the first order is reviewed. Confirm the order ID, receiving account, selected platform and delivered amount, then report the mismatch in the existing order chat. A second purchase could create a separate order without resolving the first one.
Include the order ID, package amount, selected platform, receiving account checked, the result currently visible and relevant screenshots. Keep the report and delivery messages in the order chat, and never include your ZOXERO password or payment credentials.
ZOXERO guides explain the decision. The ZOXERO Store shows the current stock, price and checkout total.